A grievance mechanism plays a crucial role in preventing and addressing any negative social and environmental impacts that may occur as a result of a company's operations. It serves as a means to swiftly and cost-effectively resolve conflicts, thereby avoiding the escalation of issues beyond the company's control.

When properly implemented, grievance mechanisms serve as a fundamental component of human rights due diligence practices.

THE ADDED VALUE OF THIS SERVICE

CSR Europe’s Grievance Management Assessment (GMA) empowers companies to foster positive impact across the value chain by:

  • Establishing a robust and effective system for managing grievances in line with global supply chain due diligence frameworks such as the UN Guiding Principles on Business and Human Rights (UNGPs), the CS3D, as well as the German Supply Chain Act and the French Corporate Duty of Vigilance Law.

  • Presenting a holistic evaluation of your existing grievance management system that considers best practices, industry standards, and the specific needs and expectations of your stakeholders.

  • Identifying areas for improvement and giving you tailored recommendations to refine your business practices and strengthen your commitment to responsible business conduct.

DOWNLOAD THE BROCHURE

Fill in your details to download the brochure of our Grievance Management Assessment Service:

FOR MORE INFORMATION