How to Engage Stakeholders in your Sustainability Journey

In times of crisis marked by wars and pandemics, CSR Europe’s Stakeholder Dialogue is an effective approach to communicate and cooperate with your company’s stakeholders to address key sustainability challenges.
At the end of the process, you will have increased trust in your company, gained valuable business intelligence, and ensured market resilience.
CSR Europe Members benefit from a 30% discount.

Nowadays, for a sustainable company it is essential to engage its direct and indirect stakeholders on an ongoing basis. This process is valuable to get feedback and act strategically to maximise the positive impact of your operations, products, and services, while minimising the risks. At the same time, a regular stakeholder dialogue allows you to systematically communicate and cooperate not only with traditional groups, such as customers, suppliers, distributors, but new ones, such as employees, and younger generations that may directly influence the success of your enterprise.

CSR Europe’s Stakeholder Dialogue Service is the best approach to directly influence your company’s management, decision-making process, performance, and accountability. During the process, your company will be able to build a clear framework of action and successful reaction to change, strengthening its Corporate Sustainability and Responsibility (CSR) strategy and business approach, while improving its reputation amongst stakeholders. Stakeholder dialogues are also encouraged by the current EU framework on sustainability reporting, with measures like the Corporate Sustainability reporting Directive (CSRD) and its related European Reporting Standards.

Amongst the many companies that benefitted from CSR Europe’s unique approach to stakeholder engagement, there is Hitachi Europe.

Yukako Kinoshita, Head of CSR & Sustainability and Senior EU Affairs Manager at Hitachi Europe, explained that:

For our company, the aim was to collect feedback on our approach of our material issues. More specifically on topics such as circular economy, human rights, and decent work, we will we confirmed that the collaboration beyond our own operations is indispensable. The stakeholder dialogue was very fruitful, and we received many useful suggestions and feedbacks. Moreover, another key aspect of the Stakeholder Dialogue is the wide variety of participants. CSR Europe was able to bring around the table a wide set of actors, including corporate members, representatives of the civil society, and experts from the European Commission. And above all, the conversation was completely open and dynamic.

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